After wind or storm damage, document the damage before it rains again and call before you call your insurer — West Covina Roofing Services inspects the roof, photographs the damage, and provides the report your adjuster will ask for. The line is answered 24 hours a day, every day of the week.
Wind and storm damage claims live or die on documentation, and most homeowners call their insurance company before anyone has looked at the roof. That's backwards — an adjuster working from a homeowner's phone photos and a policy number is working with less than a roofer looking at the actual decking, flashing, and shingle lift. West Covina Roofing Services inspects first, documents what's actually wrong, and hands over a report built for a claim, not just a repair quote.
The line is open 24 hours, 7 days a week, which matters more here than it sounds — the gap between a storm passing and a tarp going up is when a wind-damaged roof turns into a water-damaged ceiling. A roof inspection across this market typically runs $150 to $700 depending on scope; ours is quoted once we've seen the roof, and claim-related inspections are priced against what the job actually needs, not a flat rate.
What does a roofer actually do for an insurance claim?
We inspect the roof, photograph the specific damage — lifted or missing shingles, cracked tile, dented flashing, whatever wind or hail actually did — and put together documentation that matches what an adjuster is trained to look for. We don't file the claim or negotiate the settlement; that's between the homeowner and the insurance company. What we control is whether the adjuster is looking at a clear, dated record of the damage or a homeowner's guess.
Do you offer financing if the damage isn't covered, or the deductible is high?
Yes — ask about payment plans when you get a quote, whether the job is an insurance claim, an out-of-pocket repair, or a full replacement. Not every claim gets approved, and a deductible on a full re-roof can still be a real number even when the insurer pays the rest; financing options are part of the quote conversation, not a separate application bolted on afterward.
How fast do I need to act after storm damage?
Before the next rain, ideally. A tarp or emergency patch buys time, but it won't stop water from finding every gap in lifted shingles or cracked tile through repeat storms. Insurers also expect prompt mitigation — a homeowner who waits weeks to report or patch storm damage can end up arguing against an adjuster who blames the delay, not the storm, for how bad it got.
Should I call my insurance company or a roofer first after storm damage?
Call a roofer first, or at least before you file the claim. An inspection gives you actual documentation — photos and a description of the damage — to bring to the adjuster, instead of reporting a suspected problem you haven't confirmed.
How much does a roof inspection cost?
Inspections across this market typically run $150 to $700 depending on scope. We quote the inspection itself once we know whether it's a full roof assessment or a targeted look at specific storm damage.
Do you help with the insurance paperwork?
We provide the documentation — photos, a written description of the damage, and an estimate — that the claim needs. We don't file the claim or negotiate with the adjuster directly; that stays between the homeowner and the insurance company.
Can I reach you outside normal business hours after a storm?
Current hours: 24 hours, 7 days a week.